Terms of service

CELESTIAL GRANT - TERMS OF SERVICE

Effective Date: June 25, 2025

WELCOME TO CELESTIAL GRANT

By accessing and using the Celestial Grant website and services, you agree to be bound by these Terms of Service. Please read them carefully before making any purchases or using our services.

ACCEPTANCE OF TERMS

By visiting our website, creating an account, or making a purchase, you agree to:

  • These Terms of Service
  • Our Privacy Policy
  • Our Return & Refund Policy
  • All applicable laws and regulations

If you do not agree with any of these terms, please do not use our services.

ABOUT CELESTIAL GRANT

Celestial Grant is a premium streetwear brand operated by [Your Legal Business Name]. We design and sell high-quality clothing that blends spiritual inspiration with street style.

Business Information:

  • Website: celestialgrant.com
  • Contact: support@celestialgrant.com
  • Business Address: [Your Business Address]

PRODUCTS AND SERVICES

PRODUCT DESCRIPTIONS

  • We strive for accurate product descriptions and images
  • Colors may vary slightly due to monitor settings
  • Sizes may have minor variations due to handcrafted nature
  • Product availability is subject to change without notice

PRICING

  • All prices are listed in USD unless otherwise specified
  • Prices are subject to change without prior notice
  • Promotional pricing is valid for limited time periods
  • Taxes and shipping costs are additional unless specified

INVENTORY

  • Products are subject to availability
  • We reserve the right to limit quantities per customer
  • Discontinued items may be removed without notice

ORDERING AND PAYMENT

ORDER ACCEPTANCE

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order
  • Order confirmation does not guarantee product availability
  • We may contact you for additional verification

PAYMENT TERMS

  • Payment is required at time of order
  • We accept major credit cards, PayPal, and other approved methods
  • All payments are processed securely through certified providers
  • Failed payments may result in order cancellation

ORDER MODIFICATIONS

  • Orders cannot be modified once payment is processed
  • Contact us immediately if changes are needed
  • We'll accommodate changes when possible before shipping

SHIPPING AND DELIVERY

SHIPPING POLICIES

  • Shipping costs and timeframes are displayed at checkout
  • Processing time is 1-3 business days before shipment
  • Delivery times are estimates and not guarantees
  • International shipping may be subject to customs delays

RISK OF LOSS

  • Risk of loss transfers to you upon delivery
  • We're not responsible for lost or stolen packages after delivery
  • Delivery confirmation constitutes proof of delivery
  • Contact carrier directly for post-delivery issues

RETURNS AND REFUNDS

Returns and refunds are governed by our separate Return & Refund Policy. By making a purchase, you agree to those terms and conditions.

USER ACCOUNTS

ACCOUNT CREATION

  • You must provide accurate and complete information
  • You're responsible for maintaining account security
  • You must be 18+ or have parental consent to create an account
  • One account per person/email address

ACCOUNT RESPONSIBILITIES

  • Keep your login credentials secure
  • Notify us immediately of unauthorized access
  • You're responsible for all activity under your account
  • We may suspend accounts for violations of these terms

INTELLECTUAL PROPERTY

OUR RIGHTS

  • All content, designs, logos, and trademarks are our property
  • "Celestial Grant" name and logo are protected trademarks
  • Product designs, graphics, and artwork are copyrighted
  • Website content, layout, and functionality are protected

YOUR RIGHTS

  • You may use our website for personal, non-commercial purposes
  • You may not copy, reproduce, or distribute our content
  • You may not use our trademarks without written permission
  • Fair use exceptions apply for reviews and commentary

USER-GENERATED CONTENT

  • You grant us rights to use content you submit (reviews, photos, etc.)
  • You represent that submitted content is original or properly licensed
  • We may remove content that violates these terms
  • You remain responsible for content you submit

PROHIBITED USES

You may not use our services to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to access our website (bots, scrapers)
  • Resell our products without authorization
  • Engage in fraudulent or deceptive practices

DISCLAIMERS

WEBSITE AVAILABILITY

  • We strive for 24/7 availability but cannot guarantee it
  • Maintenance, updates, or technical issues may cause downtime
  • We're not liable for losses due to website unavailability

PRODUCT DISCLAIMERS

  • Products are sold "as is" without warranties beyond what's legally required
  • We don't warrant that products will meet your specific needs
  • Color, size, and style variations are normal for handcrafted items

THIRD-PARTY SERVICES

  • We use third-party services (Shopify, payment processors, etc.)
  • We're not responsible for third-party service failures
  • Third-party terms and policies may also apply

LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • Our liability is limited to the amount you paid for products
  • We're not liable for indirect, incidental, or consequential damages
  • We're not liable for business losses, lost profits, or data loss
  • These limitations apply even if we've been advised of potential damages

INDEMNIFICATION

You agree to indemnify and hold us harmless from claims arising from:

  • Your use of our website or services
  • Your violation of these terms
  • Your violation of third-party rights
  • Content you submit to our website

SMS MARKETING TERMS

SMS CONSENT

By consenting to Celestial Grant's SMS marketing during checkout, making a purchase, or subscribing via our tools, you agree to receive:

  • Recurring text notifications for your orders, including abandoned cart reminders
  • Marketing offers and promotional content
  • Transactional messages including review requests
  • Order updates and shipping notifications

This applies even if your mobile number is on any state or federal do-not-call list.

SMS TERMS

  • Message frequency varies based on your activity and promotions
  • Consent is not required for purchase
  • Standard message and data rates may apply from your carrier
  • We do not charge for SMS services

OPTING OUT OF SMS

You can unsubscribe at any time by:

  • Replying STOP to any message from us
  • Using unsubscribe links in our messages
  • Texting keywords like 'STOP,' 'END,' 'UNSUBSCRIBE,' 'CANCEL,' or 'QUIT'
  • Contacting customer service at support@celestialgrant.com

We honor clear opt-out requests in any format.

SMS SUPPORT

  • Text HELP to any number you received messages from
  • Contact us at support@celestialgrant.com for questions
  • Number changes: We may modify our SMS numbers with notice

SMS DISCLAIMERS

We are not liable for:

  • Failed, delayed, or misdirected SMS delivery
  • Errors in SMS information
  • Actions taken based on SMS content
  • Messages sent to changed numbers

ARBITRATION AND CLASS ACTION WAIVER

BINDING ARBITRATION

By using Celestial Grant's products or services, you agree that any controversy, claim, or dispute between you and Celestial Grant shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association, including disputes relating to:

  • These Terms of Service or their breach
  • Your access to or use of our website or services
  • Any alleged violation of federal, state, or local laws

ARBITRATION PROCEDURES

  • Single arbitrator will hear all claims
  • Location: [Your County, State, USA]
  • Appearance options: In person, by phone, or document submission
  • Governing law: Federal Arbitration Act and [Your State] law
  • Costs: Each party bears their own attorney fees and costs
  • Written award: Arbitrator must provide reasoned written decision

EXCLUSION FROM ARBITRATION

You may opt-out of arbitration and pursue claims in court if you:

  • Mail written notice within 30 days of first purchase to: Celestial Grant Legal Department [Your Business Address]
  • Include: Your name, address, and clear statement declining arbitration
  • Ensure delivery: You're responsible for confirming we receive your notice

Late opt-out requests will not be valid.

CLASS ACTION WAIVER

You and Celestial Grant agree that:

  • Individual claims only - no class action lawsuits
  • No consolidation of claims with other parties
  • No representative proceedings or class member participation
  • Court determination if this waiver is found unenforceable

GOVERNING LAW

These terms are governed by the laws of [Your State], without regard to conflict of law principles.

FORCE MAJEURE

We're not liable for delays or failures due to circumstances beyond our control, including:

  • Natural disasters
  • Government actions
  • War or terrorism
  • Pandemics or health emergencies
  • Supplier failures
  • Technology failures

MODIFICATIONS TO TERMS

RIGHT TO MODIFY

We may update these terms at any time to reflect:

  • Changes in our business practices
  • Legal or regulatory requirements
  • New features or services

NOTIFICATION

  • Material changes will be posted prominently
  • Continued use constitutes acceptance of changes
  • Contact us if you disagree with updates

TERMINATION

YOUR RIGHT TO TERMINATE

  • You may stop using our services at any time
  • Close your account through customer service
  • Outstanding orders remain subject to these terms

OUR RIGHT TO TERMINATE

We may suspend or terminate your access for:

  • Violation of these terms
  • Fraudulent or illegal activity
  • Abuse of our services or staff
  • Non-payment of amounts owed

CONTACT INFORMATION

For questions about these Terms of Service:

Email: legal@celestialgrant.com Support: support@celestialgrant.com Mail: Celestial Grant Legal Department [Your Business Address]

Business Hours: Monday - Friday, 9AM - 6PM CST Response Time: Within 48 hours for legal inquiries

SEVERABILITY

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and Celestial Grant.

By choosing Celestial Grant, you're joining a community that values quality, authenticity, and spiritual expression through fashion. We're honored to be part of your style journey.

Thank you for choosing Celestial Grant - where divine design meets street culture.